How a withdrawal request is processed

A request is reviewed to ensure the consistency of account information, the protection of funds and compliance with the necessary checks.

Licences and regulation Account security

Usual steps

The journey of a request

Submission

You submit the request from your account, with the desired amount and method.

Verification

We check the account status and the required information before forwarding it.

Payment

The request is forwarded using the selected method, with the timeframe indicated for that method.

Important points

The withdrawal method may need to match the deposit method, depending on the applicable rules. An additional check may be required if information has changed, if the request is unusual or if a verification is incomplete. No withdrawal timeframe is guaranteed on this page: it depends on the chosen method and the applicable checks.

Tracking and vigilance

Request a status update from contact@altrivest.fr and keep your references.
Never share your login codes with anyone claiming to speed up processing.
Beware of any unexpected request for an additional payment to "release" funds.

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